Books about how to be likable and charismatic often say things like: LOOK make eye contact when people are talking to you (but look away occasionally so as not to be creepy, and look away for a greater proportion of the time when you're talking since that's what people do naturally) REPEAT reflect back to people what they've said to you (e.g., "So you're saying that…") ASK get people talking about themselves by asking questions, and follow up to their responses with further questions (...